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Telemedicine: Just What the Doctor Ordered

Wouldn’t it be nice to have instant access to your doctor right from your pocket? Well, luckily, advances in communications technology have opened the door for telemedicine to remotely connect patients with their provider. At PeakMed, we’ve partnered with CirrusMD, a health-tech company which offers a text-first approach to telemedicine, to provide our members access to their health care providers when they need it. We call it PeakMed:OnCall.

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As 21st-century consumers, people are demanding immediate access to care. This new partnership will provide members with a confidential and direct line of communication, increasing access to care and decreasing health care costs. CirrusMD’s HIPAA-compliant platform allows PeakMed members to ask questions about their health and get the care they need, including prescriptions as appropriate, via text, image sharing, video or over the phone, all without having to a PeakMed LifeCenter.

Unlike a clinic’s traditional patient portal, where patients may have to wait up to 48 hours for a response, PeakMed:OnCall allows patients to quickly and easily text their provider through an app on their computer or mobile device and receive a response within minutes. This service allows on-demand communications to determine next steps for treatment while simultaneously improving continuity of care and further enhancing your doctor-patient relationship.

Oftentimes, people unnecessarily go to the emergency room or urgent care when they can’t get an appointment with their doctor, bringing with it costly co-pays and expensive bills. In fact, according to statistics from the American Medical Association and Wellness Council of America, nearly 75 percent of all doctor, urgent care, and ER visits are either unnecessary or could be handled safely and effectively over the phone or video.

Together, PeakMed and CirrusMD are diverting patients from emergency rooms and urgent care facilities by connecting them with a provider who can assess and treat them quickly and effectively. The CirrusMD platform has already prevented unnecessary ER and urgent care visits for 40 percent of patients who use the technology in other health care facilities.

Even better, CirrusMD utilizes familiar technology so you don’t have to learn how to use something new when you’re sick in bed or thousands of miles away on business or vacation. The innovative platform puts the exam room right in your pocket, which makes texting, sharing an image or video chatting with your doctor simple and easy.

This state-of-the-art telemedicine platform is included with our PeakMed memberships, complements our unique services and brings us to the next level in care. Our members are granted instant access to care and when their lives are made easier, it, in turn, makes our jobs as primary care providers easier and more rewarding. Watch for more PeakMed:OnCall information coming soon at PeakMed.com.